Datacom New Zealand becomes Sitecore Solution Provider

Datacom, one of the largest and most significant companies on the IT Services scene in New Zealand, has joined Sitecore as a Sitecore Solution Provider.

Datacom background:

Datacom was founded in Christchurch, New Zealand, in 1964 and has since successfully operated in the New Zealand market, as well as expanded its operations to Australia and Asia. Datacom has offices in Wellington, Auckland, Hamilton, Napier, and Christchurch, as well as Australia and Asia, and a staff of over 2500, of which over 1500 are in New Zealand. Datacom has recently been ranked by IDC as the second largest provider of IT Services in New Zealand.

Datacom’s vision is to be the most respected provider of IT professional services in New Zealand. Through its size, scope, agility and breadth of capability they bring economies of scale to improve the value of their services to their customers.

Datacom believes in an open and trusting relationship with their customers based on mutual success. Its customers count on the company to deliver and support difficult, complex systems as well as simple, small systems and enhancements, and provide a better service, for a fair and open price. This flexible and agile IT company tailors its offerings to match customers’ business requirements and places a high value on quality of service and customer satisfaction.

Datacom values independent and innovative thinking, absolute commitment to delivery, a focus on business transformation rather than technology for its own sake and well rounded professionals able to deliver pragmatic and effective solutions. The company provides an environment that offers their staff a stable place to work, with excellent opportunities for career advancement and personal growth. Because of this, Datacom also has a low turnover, so its customers can be assured of strong knowledge and expertise retention.

Datacom’s primary activities are:

1. Systems Development and Support – information architecture, web design, software and systems architecture, design, development /customization, integration, support and maintenance of software applications. They support all of the main technology platforms including Microsoft .Net, Java and Oracle. Examples include Census Online web application for Statistics New Zealand, development of the Government Logon System for the State Services Commission, and Animal Health Board Disease Management System. Their systems development capability spans numerous types of systems including core information systems, web content systems, electronic documentation and records management systems, workflow, integration, business intelligence and geographical information systems.

2. Systems Management – design, implementation and support of technical infrastructure including all hardware, network and data centre infrastructure, hosting, systems administration and outsource services. Examples include hosting and support of the national border control environments for NZ Customs and hosting and full outsource support of the national technology infrastructure for Child Youth and Family Services.

3. Technology Consulting – consulting with clients to deliver technology strategy and specific high-end and outcome-based technology consulting services; these assist organizations to achieve their business goals through the strategic and cost effective use of technology, people and process. Examples include consultancy exercises for Toyota to review Identity and Access management options, and for Inland Revenue to review its RSA Cleartrust implementation.

4. Business Process Outsourcing – call centers, payroll, administrative outsourcing, printing and mail-out services. Examples include the outsource payroll for Ministry of Education, with over 80,000 payees fortnightly, Australasian Level One call centre support for Microsoft and national ticketing services for Toll Holdings.

5. Engineering – equipment service and repair, advanced IP solutions, and security products. Examples include national break-fix services for NZ Post with over 350 Post Shop locations nationally, and for the Accident Compensation Commission with on-site support of over 2,500 staff nationally in the ACC Service Centers.

For more information please contact:

Torben Brams

E-mail: tb@sitecore.net