Customer Engagement Platform

sitecore customer engagement platform

Engage. Amaze. Deliver.

All with one integrated platform.

Create deeply relevant experiences across any channel – to delight your customers and drive measurable business results.

Your Marketing Initiatives Working in Perfect Harmony

The key to the success of any organization is knowing what works and what doesn’t to improve your bottom line. With your web, email, social, mobile and other channels operating in siloes, how can you measure them against each other and implement cohesive marketing strategies?

Sitecore’s Customer Engagement Platform provides an elegant, integrated solution that connects channels, engagement automation, and engagement analytics, with external tools and databases.

In addition, Sitecore scales to unprecedented levels of content storage and retrieval, so marketing can access and manage massive amounts of content (both in-house and customer generated) for more advanced targeting and engagement.

Combining the rock-solid stability and flexibility of Sitecore’s enterprise-class .NET Web Content Management System with powerful tools designed for marketers, the Customer Engagement Platform offers:

  • The industry’s only fully integrated, search-based architecture enabling marketers to deliver greater relevance and personalization
  • Microsoft Office-like editing capabilities and an intuitive interface that users of all skill levels will love
  • Engagement automation to communicate with customers across all channels and maximize efficiency of moving prospects through the sales funnel
  • Profile and persona scoring to design a personalized user experience that will have visitors coming back for more
  • Sitecore AIDA™ technology: a marketing performance optimization technology that simultaneously collects, evaluates, manages and analyzes customer intelligence from patterns, behaviors and decisions gathered across multiple digital channels, and then offers immediately actionable insights and analytics that helps marketer maximize the results from marketing programs.

Learn More

sitecore web content management
Web Content Management

Delivering unparalleled ease of use, unlimited volumes of content, total flexibility, and enterprise-grade capabilities, Sitecore CMS is the platform of choice for leading companies around the world, powering more than 32,000 websites.

sitecore digital marketing system
Digital Marketing System

Understand campaign and site performance and gain the insight you need to improve conversion rates and generate more qualified leads through web, email, mobile and social channels.


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Hudson Health Plan | Read Case Study >

Our intranet has improved efficiencies in our internal communications, improved the quality of the employee experience, and gone a long way to support an improved morale among employees.

- Ted Herman, Hudson Health Plan