How Sitecore Works Together

Platforms Working Together Plus Out-of-the Box

Sitecore's Customer Engagement Platform works together with the Sitecore Content Management System (CMS) and with the Digital Marketing System Platform to provide a highly integrated and powerful solution. Sitecore provides both extensible platforms but also pre-built, out-of-the-box functionality to ease implementation and allow deep functionality. It's the best of both worlds, allowing you to accomplish your website vision on time and on budget.

sitecore customer engagement platform

The Foundation with Vast Expansion

The CMS platform is the core starting place of every implementation. The Customer Engagement Platform adds functionality within the Digital Marketing System including, automation, analytics and Sitecore AIDA™ technology, in an integrated and insightful way to maximize your ultimate results and effectiveness. Sitecore AIDA™ is a marketing performance optimization technology that simultaneously collects, evaluates, manages and analyzes customer intelligence from patterns, behaviors and decisions gathered across multiple digital channels, and then offers immediately actionable insights and analytics that helps marketers maximize the results from marketing programs. This combination of web content management, digital marketing tools and marketing performance optimization technology is without parallel in the industry.

Including Your Legacy Technology

It is possible to leverage legacy investments in other technology you may own, and integrate that with Sitecore's Content Management and Customer Engagement platforms. Sitecore is renowned for its open and flexible architecture, so developers can integrate with complete control, and economic decision-makers achieve a high ROI.

Solution Accelerators: Pre-built solutions to extend the value and capabilities of Sitecore CMS

sitecore solution accelerators
sitecore customer management

Attract new visitors to your retail site, optimize your conversion rates, and keep those customers coming back for more.

intranet portal community features
Intranet Portal 

Bring your workforce together and empower them to share their knowledge and experience with others in the organization.

foundry scalable growth
Foundry Multisite Solution 

Take advantage of centralized management to effectively and efficiently provision and manage tens, hundreds, or even thousands of sites.

social starter kit
Social Starter Kit 

Elevate and enhance the customer experience with social engagement across the entire customer lifecycle.


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Hudson Health Plan | Read Case Study >

Our intranet has improved efficiencies in our internal communications, improved the quality of the employee experience, and gone a long way to support an improved morale among employees.

- Ted Herman, Hudson Health Plan