5 Steps for Enhancing Your Online Customer Engagement
Gilbane analyst, Scott Liewehr, and Sitecore SVP of Product Marketing, Darren Guarnaccia, share the latest advances in customer engagement. Whether you have the latest Customer Engagement Management (CEM) technology but need strategic advice, or are starting from scratch – this webinar will be a valuable tool in reaching your CEM goals.
This webinar bridges CEM theory with pragmatic advice for implementing the necessary technology and strategy. You'll also learn:
- Where your organization falls on the CEM maturity model, and how to move to the next stage
- How to untangle the seemingly huge task of implementing CEM technology, and approach it step by step
- How to create a sound strategy for engaging consistently through all marketing channels
- Where CEM is headed in 2012 and beyond.
Download podcast (audio only) or register below for the full webinar recording with video.