White Papers & eBooks

Read the latest thought leadership in one of our White Papers and eBooks listed below. We keep a focused and current library available to address some of the most interesting and pressing issues for business and marketing people with technical responsibilities and leadership roles. For more detailed technical information not found here we recommend the Sitecore Developer Network, available here.

White Papers & eBooks

451 group sitecore profile

The 451 Group: Market Insight into Sitecore WCM

Leading technology-industry analyst firm The 451 Group evaluates Sitecore's position in the Web Content and Web Experience Management industries.

5 Factors for IT CMS Selection Process

Five Success Factors for CMS Success: The IT Manager Perspective

What five criteria do IT managers need to consider to ensure a successful CMS/DMS evaluation process?

5 key ingredients b2b social media sitecore ebook

5 Key Ingredients of Social Media for Your Website

Drive targeted traffic and more leads to your website by using social media to create extended online communities.

Five Ways to Demonstrate Clear ROI

Five Ways to Demonstrate Clear ROI

Learn five ways to validate your marketing ROI – and
impress your CEO – by tying all of your efforts directly to top-line growth generation.

SEO white paper

Six SEO Best Practices Both Marketers and Developers Should Know

By incorporating the best practices featured in this paper, you’ll have the basis for an SEO strategy that can help you more easily adapt to changes in search engine algorithms, visitor behavior, and device types.

CMS/Digital Marketing Success

Top Six Strategies for CMS/Digital Marketing Success: The Developer Perspective

Discover six key success factors to help ensure that your company’s web CMS solution is developer-friendly.

Aberdeen mobile study

Aberdeen Study: The Business Value of Adapting Web Content for Mobile Devices

Based on Aberdeen's survey of over 220 organizations, this study gives you the hard data you need to drive your mobile efforts.

Aberdeen study maximize business results online

Aberdeen Study: Maximize Business Results Online-How WCM Technology is Transforming Digital Marketing

An Aberdeen Group study surveyed 157 enterprises on using Web Content Management and the link between revenue and online content management.

aberdeen sales and marketing alignment whitepaper

Aberdeen Group: Sales and Marketing Alignment

This report provides insight into how to achieve greater top-line revenue growth and improve lead management through aligning the sales and marketing processes.

aberdeen next generation web content management

Aberdeen Study: Next Generation Web Content Management

An Aberdeen Group report compiled insight from 1,740 companies to create a comprehensive assessment of current challenges and the future of WCM.

amr research evolved web strategies part 1

AMR Research: The Web as a Vital Artery for Strategy and Growth

This paper examines the heightened requirements for a web-enabled business strategy and ranks the WCM vendors that are best equipped to meet these needs.

sitecore architected for personalization

Architected for Personalization

Your CMS plays an essential role in effectively delivering a personalized experience on any platform, whether a large screen PC or a mobile device.

sitecore whitepaper campaigning with content

Campaigning with Content

This whitepaper provides recommendations on campaigning with content to develop market awareness and deliver results.

choosing the best web cms evaluation

Choosing the Best Web CMS

An overview of the web CMS choices available today, what requirements both IT and marketing/executive decision makers should consider when selecting a web CMS, and advice for ensuring a successful evaluation process.

sitecore connected marketing

Connected Marketing in the Real World: How Web-Email Integration Catalyzes Conversion

Building a connected marketing strategy that breaks down silos for email, web, mobile, social and other channels for increased conversions and better engaged visitors.

content management white paper

Content Management: The (New) Governance Manifesto

Digital industry veterans share their insight on how to avoid top “site-killer” disasters.

courting your customers

Courting Your Customers

Get the most out of your online channels to connect with customers, keep them engaged, and entice them to do business with you.

personalization is easy

Personalization? It’s Easy!

Achieving predictive personalization across multiple channels? It's easy with the right tools.

forrester identify online marketing suite requirements

How To Identify Online Marketing Suite Requirements

Read the June 2011 report from Forrester Consulting, "How To Identify Online Marketing Suite Requirements."

Forrester TEI of Sitecore CMS

Forrester Study on the Total Economic Impact/Return on Investment ROI of Sitecore CMS for its Customers

Read a commissioned study conducted by Forrester Consulting, "The Total Economic Impact™ Of Sitecore CMS."

forrester wave 2011

The Forrester Wave™: Web Content Management For Online Customer Experience, Q3 2011

Read the July 2011 report from Forrester Consulting, "The Forrester Wave™: Web Content Management For Online Customer Experience."

From Landing Page to Shopping Cart

From Landing Page to Shopping Cart: Enhancing Your Website for Stellar E-Commerce

The online retail landscape offers increasing opportunity, but also greater competition. Learn how to distinguish yourself from the pack by giving your visitors the richly interactive online experience they crave.

from web analytics to engagement analytics

From Web Analytics to Engagement Analytics: Quality Over Quantity

Traditional web analytics is all about aggregate data, without providing insight into how engaged your audience is as a result of marketing efforts.

gartner sitecore customer tensar how to grow revenue online

How to Grow Revenue by Linking Online Channel to Business Processes

Gartner's case study on Tensar International, which integrated back office applications with Sitecore CMS and saw 4x increase in registered leads.

gartner magic quadrant 2010 for web content management

2011 Gartner Magic Quadrant for Web Content Management

This Gartner Magic Quadrant study rates the top Web CMS vendors and provides an overview of the state of the Web CMS market.

gartner using search and analytics to target content

Using Search and Advanced Analytics to Target Content

Websites that use search technology, advanced analytics and the most dynamic aspects of Web content management will more accurately recognize and address changing user needs.

gartner top 10 ways to make a website customer-centric

Top 10 Ways to Make a Website Customer-Centric

Most websites fail to work the way visitors to the site want them to work. Business leaders expect their sites to engage, influence and inform visitors. This report looks at ways to close the significant gaps that damage the customer's Web experience.

gilbane group Effective Multilingual Content Strategies whitepaper

Effective Multilingual Content Strategies

A Gilbane Group study on how organizations can optimize their global content value chain.

sharepoint sitecore managing web content

Managing Web Content with Microsoft SharePoint: Possibilities and Parameters

Is Microsoft SharePoint the right choice for your web content management needs, both present and future?

molding customer experience

Molding Your Customer Experience

This whitepaper and accompanying workbook provide you with a step-by-step guide to molding the customer experience on your website.

sitecore .net cms technical whitepaper bundle

.NET CMS Technical Whitepapers

Download the technical article bundle: technical and operational concepts of implementing a Sitecore-based solution.

Aberdeen online content study whitepaper

Online Content Speaks Volumes

An Aberdeen Group paper based upon a recent survey of 300 organizations regarding Best Web Content Management practices.

ovum butler group technology audit sitecore

Ovum Butler Group Technology Audit

European Analyst Firm Ovum Butler Group cites Sitecore CMS as meriting a closer look by any organisation seeking to develop the Web channel into a platform for customer acquisition and to build a strong online brand presence.

Branded Communities Whitepaper

Profiting from Branded Communities

Building a branded community to engage more loyal customers, build buzz, and capture both mind share and market share for profitable results.

Adaptive Print studio eBook

Say Hello to Print! Sitecore Adaptive Print Studio lets you integrate print into digital customer conversations

Sitecore integrates print into the customer journey, creating a cohesive experience as customers hopscotch between online and offline channels.

sitecore and the marketing experience whitepaper

Sitecore and the Marketing Experience

Empowering marketers with management of their content as well as the context (and flow) of their websites.

sitecore best practices implementation cms

Sitecore CMS Implementation Best Practices

Technical best practices in implementing the Sitecore CMS for your website.

ars logica

Sitecore CMS Evaluation Guide

This analyst guide to evaluating Sitecore encompasses hands-on product testing, customer interviews and implementation monitoring. See how Sitecore scores for business users and technologists in key criteria like usability, scalability and marketing/sales tools.

sitecore mobile marketing

Managing the Mobile Rush: Smart Strategies for Multi‐channel Publishing

Are you ready for the mobile revolution? Learn how to engage current and new customers with a multi-channel engagement strategy encompassing mobile, email, and website activity.

sitecore web content management profile from analyst firm sirius decisions

Sitecore Vendor Profile

Analyst firm SiriusDecisions, Inc. provides an introduction to Sitecore with this comprehensive vendor profile.

open source cms

The Siren Song of Open Source CMS

Does the allure of an open source CMS solution--low cost, flexibility and community-driven--carry over when it comes to Total Cost of Ownership?

Bock and Co Sitecore solution whitepaper

The Sitecore Solution for WCM

Bock & Company's report on the advantages of using Sitecore CMS to build an interactive web presence.

frost and sullivan analyst report customer engagement platform web content management

WCM “So Five Years Ago”: You Need a Customer Engagement Platform

The next phase of the digital revolution is moving beyond traditional web content management systems to interact with customers in new channels and in new ways. Enter the customer engagement platform with marketing capabiltiies for end-to-end customer lifecycle management.

sitecore ebook website analytics

Web Analytics Executives Must Know

What analytics do executives really want? Learn new ways to measure true website impact on improving the company's bottom line.

when the customer experience matters whitepaper

When the Customer Experience Counts

Building a complete, 360-degree view of your customers- grow your business by turbo-charging your marketing campaigns and your sales enablement efforts with the Online Marketing Suite.

sitecore whitepaper why website personalization matters

Why Website Personalization Matters

Personalization is everywhere in the offline world. How can websites provide experiences unique to each visitor?

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