ADP

case study details

Providing a better online experience for more than 500,000 customers.

This $9 billion dollar financial services company depends calls Sitecore the heart of their site to help them better serve more than 500,000 customers.

Challenge

Automatic Data Processing, Inc. (NASDAQ: ADP), with nearly $9 billion in revenues and over 585,000 clients, is one of the world's largest providers of business outsourcing solutions. Leveraging nearly 60 years of experience, ADP offers the widest range of HR, payroll, tax and benefits administration solutions from a single source. ADP's easy-to-use solutions for employers provide superior value to organizations of all types and sizes. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine and recreational vehicle dealers throughout the world.

The purpose of ADP.com is to educate clients and prospects on ADP and ADP Employer Services products and services.  They wanted a user-friendly CMS that would enable all of their business units to leverage one CMS - and provide IT a single solution to maintain. ADP needed a system that would be flexible to support their growth as an organization - and robust enough to handle complicated integrations with third party applications.

Solution

Working with BGT Partners, ADP selected Sitecore.

Result

Today, ADP.com is the enterprise web site serving over 500,000 customers across ADP's $9 Billion business. As the global leader in outsourced business solutions, this site provides the foundation to educate customers and prospects, drives a significant percentage of new leads, and enables current customers to access tools and applications to manage their business.

Technical Description

The Sitecore CMS is at the heart of this site providing a uniform application framework for all content managers and the IT operations department.

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