Lifetime Customer Value?
Delivering an excellent customer experience every time, anticipating your customers’ needs and introducing moments of delight and surprise for your customers is a route to a long-standing customer relationship.
At Sitecore Digital Trendspot 2013, we are going to explore the whole topic of lifetime customers – how do you define a lifetime customer relationship, is it different depending on the sector and the business you are in? How do you attract, keep and retain a customer potentially for life? We have two dedicated workshops to discover more about lifetime customers.
More details on this session