User Experience and Usability

Archive: January 2011

6 Tips for a Better CMS User Experience

By Vicki Bettger-Marte, January 09, 2011 | Permalink | Rating:  | Comments (6)

When we think about User Experience, we typically focus on End-Users. We think about better navigation modeling, improved SEO, simplifying clicks and clear messaging. And, yes, these are all very important elements of a successful site. After all, we need customers to visit and return to our sites.

But there is another user that is too often overlooked – the CMS User. This user, when frustrated, can turn a seemingly positive CMS deployment in to an unnecessarily negative dialogue about the capabilities of the CMS tool and the CMS developer. When happy, this user can be a most insightful partner and advocate for both CMS tool and developer.

Read More

Tags: Content Strategy, User Experience

Topics: User Experience and Usability