Customers no longer rely on a single channel to learn about products and services. With cross-channel automation, you can orchestrate interactions, automating responses and content based on how customers are interacting with your brand.
Easy drag-and-drop interface
Design and manage cross-channel experience plans with an intuitive drag-and-drop interface to quickly and easily set up automated campaigns and programs.
Four reasons to use automation to drive deeper customer engagement
Deliver a seamless customer experience across multiple channels through engagement automation
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Always listening, always on
Sitecore marketing automation remembers the last interaction you had with a customer and enables you to pick up that conversation right where it left off, no matter which channel or device your customer switches to next — letting you keep continuity across multiple channels.
Optimize lead nurturing
Keep your sales pipeline healthy by driving experiences where conversations move forward, closer to conversion.