Reacting is good, but guiding is better
Deliver a relevant customer experience right out of the box. Simple tools make it easy to have Sitecore observe your visitors' behavior and provide them with highly personalized content in real time.
Anticipate the next move
Customize each interaction based on what you know about your vistor's profile, interests, and actions. Progressively personalize the experience as you gather more insight about each individual prospect or customer.
The Sitecore® Experience Platform™
Providing an elegant, integrated software solution that connects channels, engagement automation, and analytics to deliver a personalized customer experience
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Take action in real time
Use implicit behavior such as what types of content customers are consuming — or what paths they take across all of your marketing channels — to predict what interests they may have or what phase of the buying cycle they are in. Then show relevant and compelling content in the moment.
Snap customers into preset patterns based on behavior
When Sitecore recognizes a pattern in a visitor's behavior, it can start to personalize the content to that pattern. If a visitor shifts and starts to resemble another pattern, the content shifts also.