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Email Experience

Talk with your customers. Not at them.

Use email with precision by combining it with everything you know about your customer and their experience to tailor every email interaction to the individual, helping them along the buying process.

Email Experience Overview

email experience

Stop spamming your customers

Email should be a seamlessly connected part of your customer’s experience: consistent, tailored, relevant, and personal. The Sitecore® Experience Platform™ becomes an email CMS platform, by using your contextual customer information to ensure that you deliver relevant email that includes the results of other cross-channel interactions. By knowing your customers, you only send what they want and need. No more, no less.

Stay in touch

Keep the conversation with your customers moving by staying in touch with pertinent, timely communications that they value. Automate email nurturing campaigns to trigger based on specific events, behavior, or any experience profile information that’s available. 

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Get more intimate

Automatically measure every interaction your customers have with each email and learn what makes them tick: what they opened, what they clicked, and what device they viewed it on are all pieces of the puzzle, adding context to your future efforts. Offer your customers more relevant content across any channel as you deepen the conversation.

Improve your conversions

Crafting email within the Sitecore® Experience Platform™ drives better conversions and yields real business results. Your emails are completely connected with customer insights, making them relevant, meaningful, and well-timed—engaging your customers instead of making noise.

One connected experience

When you combine email with everything you know about your customer and their experience, and use it carefully to help your customer along the way, email becomes a highly effective channel again. As part of a single, connected email CMS platform, email interactions with your customers use the collective information you have about them to deliver tailored, relevant content at just the right time. Find out how the Sitecore Experience Platform can help you. Contact us today.

Get an email demo

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