Make Your Site Your Business Hub

Create an optimal experience throughout the entire customer lifecycle. With Sitecore E-Commerce, you can:  

• Easily manage the customer lifecycle, including payment processing, shipping, product information management, price and catalog management, inventory management, and order management
• Create and manage online product offerings using faceted search to locate and update specific product details
• Group related products in ways that are the most intuitive for your business and your customers
• Integrate your ecommerce site with your ERP, customer databases and other back office applications

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Understand and Manage the Customer Lifecycle

According to an e-commerce benchmark report from Screen Pages, returning visitors convert nearly twice as often as new visitors. But how can you keep them coming back to your site and converting more frequently? The answer is by creating a site that attracts new visitors and delights them with an exceptional experience. They’ll convert more often and come back for more.

From checkout to shipping, payment, and managing orders, Sitecore E-Commerce makes it painless to ensure an exceptional customer experience through the customer lifecycle. You can even customize the checkout process to fine tune it and optimize customer satisfaction while you gather the account information you need.

Drive Deeper Customer Engagement

Sitecore E-Commerce gives you the tools you need to effectively manage the customer lifecycle and deliver a rich, compelling experience. With Sitecore, you can:  

• Improve productivity: With all the tools at their fingertips, your marketing team can quickly and easily manage and customize the entire customer lifecycle 
• Drive more conversions: By managing and optimizing the customer experience, you’ll drive more conversions and increase revenue        
• Improve customer satisfaction: A well-managed site helps ensure an optimal experience that increases customer satisfaction and keeps them returning to your site